Staying well at home

Helping a parent who is lonely

How to spot loneliness, gentle ways to help, and the free friendship and befriending services near you.

2 min read Updated

Two older women chatting over coffee in a café

Loneliness is the first thing on Kirsty’s list of signs that someone needs support, and it often comes before everything else. The NHS says older people are particularly at risk if they live alone or do not have regular contact with others.

Signs to look out for

Age UK suggests watching for changes like these, especially after a big loss such as the death of a partner:

  • Letting their routine slide

    Getting up later, skipping meals, or days without much shape to them.

  • Caring less about how they look

    Or about washing and personal hygiene.

  • Not eating properly

    Skipping meals, or not eating as well as they used to.

  • Talking themselves down

    Saying they are a nuisance, or that nobody would want to see them.

  • Giving up things they enjoyed

    A club, a weekly coffee or a phone call they used to look forward to.

Gentle ways to help

Let them know you are there, without pushing. Age UK suggests that some people find it easier to talk while out on a walk, or by phone or text, than face to face.

The NHS suggests keeping in touch by phone or video call, joining a group, and inviting someone round, even for a short visit.

If low mood lasts more than a couple of weeks, the NHS suggests seeing the GP. GPs can also refer people to social prescribing, which connects them with local groups and activities.

Free friendship services

These national services are free. Age UK’s current wait for Telephone Friendship is about 8 to 10 weeks, so it is worth signing up early.

Befriending near you

Each of our town pages also lists local cafés, clubs and groups.

How Aurora can help

Company is what most of our visits are built around. The same small team visits, so conversations carry on from one week to the next, and carers can take your parent to the clubs, coffee mornings and cafés that keep them part of the community.

In Bruton, Monica now has someone to talk to every day. In Mere, Sara says everyone who visits is “so kind and fun to be around”.

Good to know

Common questions

Watch for a routine that is slipping, caring less about appearance or the house, talking themselves down, and giving up things they used to enjoy. Older people who live alone, or have recently lost a partner, are particularly at risk.

Yes. Age UK Telephone Friendship offers a free weekly call for people over 60, the Silver Line is a free 24-hour helpline for people 55 and over, and Re-engage runs free tea parties for people over 75. Local Age UK and Age Concern groups offer befriending too.

Yes. Companionship is one of our main services, from one hour a visit. It can include a chat at home, a walk, or a trip to a café, club or coffee morning.

Here when you need us

A friendly face, every week

Tell us what your parent enjoys, and we’ll build visits around it.